Realogistics has completed the import of 20 tons of galvanized steel sheets and provided door-to-door freight forwarding services

Background

Realogistics assisted a client new to import business. The client aimed to import galvanized steel sheets from foreign suppliers and requested port-to-door customs clearance services using the duty-free declaration method. They had high expectations for transportation speed to quickly begin R&D.

Cargo Information

Cargo Name: Galvanized Steel Sheets

Shipping Specifications: 1*20GP

Weight: 20,957.000 kg

Volume: 15 cbm

Transportation Route

Port of Origin: Busan

Destination Port: Yantian

Final Destination: Chengdu

Operational Challenges

1、Special Customs Declaration: The duty-free declaration is complex, with risks of delays from detail errors.

2、Client Inexperience: The client was unfamiliar with the import process, complicating communication and increasing operational difficulties.

3、High Time Requirements: The client demanded immediate customs clearance upon arrival and prompt delivery, challenging Realogistics’ efficiency.

Operational Process

1、Preliminary Communication: Logistics consultants educated the client on the duty-free declaration process and necessary documents.

2、Customs Declaration and Clearance:

The customs team prepared documents in advance and pre-declared through the electronic system to expedite clearance.

They effectively communicated with customs to resolve any declaration issues quickly.

3、Delivery and Feedback: A professional team handled swift delivery and used a tracking system to provide real-time updates to the client.

Service Results

1、Timely Delivery: The logistics process took only 5 days from arrival to delivery, exceeding the client’s expectations.

2、Smooth Customs Clearance: The duty-free declaration was completed without delays, ensuring a successful first import.

3、Increased Client Satisfaction: Realogistics' professional service and timely updates led to high client satisfaction, with the client expressing interest in future cooperation.

Contact Realogistics today for a quick quote!

WhatsApp: +85269373282

Email: tony.wu_hkg@realogistics.net

Skype: tony.wu_hkg@hotmail.com

Web: www.realogistics.com.hk

Realogistics International Group Co., Ltd. Established in 2012 in Hong Kong.