Realogistics offered DG air freight D2D from France to Guangzhou

Project Background

In October 2025, a biotechnology enterprise urgently needed to transport a shipment of Zinc Gluconate (a UN 3077 classified dangerous good) from Lyon, France, to their warehouse in Guangzhou, China. As it was the client's first time handling such an international shipment of dangerous goods, they lacked experience in the required documentation, packaging, and shipping regulations. They required a professional logistics partner to provide a full-service, door-to-door solution, ensuring the entire process was compliant, safe, and on schedule.

Shipment Details

• Commodity: Zinc Gluconate (MINERALIS GUZn)

• Hazard Class: UN 3077, Class 9 Dangerous Good

• Volume: 1 Pallet, 170 kg

Challenges & Realogistics' Solutions

Facing the client's urgent needs and their unfamiliarity with dangerous goods regulations, the Realogistics team swiftly identified and resolved three core challenges:

1. Emergency Correction of DGD to Prevent Flight Delays

• The Challenge: The Shipper's Declaration for Dangerous Goods (DGD) prepared by the consignor had multiple critical errors, including an incorrect Proper Shipping Name and missing mandatory marks. This led to rejection by the airline and customs, risking a costly delay by missing the scheduled flight.

• The Realogistics Solution: Realogistics immediately provided the client with a standardized DGD template and expert guidance. Leveraging its strong industry relationships, Realogistics coordinated with the airline and customs to open a "priority review channel." As a result, all documentation was corrected and approved within 18 hours, ensuring the cargo made its original flight.

2. On-Site Compliance Overhaul to Mitigate Detention Risks

• The Challenge: Upon cargo inspection at the point of origin, Realogistics discovered that the packaging failed to meet UN certification standards and crucial labels were missing. Shipping the cargo as-is would have resulted in detention or penalties.

• The Realogistics Solution: Realogistics initiated its emergency response plan. UN-certified packaging materials were urgently sourced, and a certified specialist was dispatched to the site. Within four hours, all 170 kg of cargo was professionally repacked, reinforced, and correctly labeled in full compliance with IATA Dangerous Goods Regulations (DGR).

3. Securing Scarce Transport Capacity to Ensure Timely Pickup

• The Challenge: The ADR-licensed vehicles required for transporting Class 9 dangerous goods were scarce in the local area, making immediate scheduling extremely difficult and threatening to delay the initial pickup.

• The Realogistics Solution: Tapping into its extensive network, Realogistics utilized multiple channels to secure a certified vehicle locally. All required permits were pre-screened and an optimal route was planned in advance. This proactive approach ensured a successful and timely pickup, seamlessly connecting to the subsequent air freight leg.

Service Outcomes

• Efficient Transit: The cargo departed smoothly from Paris (CDG) on China Southern Airlines flight CZ348. The Realogistics team provided real-time tracking, keeping the client informed at every stage.

• Rapid Customs Clearance: Realogistics prepared and submitted all necessary documentation in advance and had a specialist on-site to assist with customs inspection. Clearance was completed in just 1.5 hours.

• On-Time Delivery: Within 8 hours of the flight's arrival, the cargo was delivered safely to the client's designated warehouse by a licensed domestic dangerous goods fleet, perfectly executing the door-to-door service.

Case Summary

Through its expertise in dangerous goods, rapid emergency response, and robust resource coordination, Realogistics successfully navigated every challenge in this shipment—from documentation and packaging to transportation. Realogistics not only ensured the 100% safe and punctual delivery of the cargo but also provided the client with a "Compliance Handbook for International DG Shipping," empowering them with internal knowledge and strengthening a long-term partnership.

Choose Realogistics for worry-free transportation of your dangerous goods.

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Realogistics International Group Co., Ltd. Established in 2012 in Hong Kong.