Realogistics received a VIP client’s request to transport 5 large cargo items from Shanghai to South Korea, with a required delivery date of October 2. The cargo was oversized and heavy, making the transportation and delivery process challenging. Realogistics responded promptly and developed a detailed plan to ensure the successful completion of the task.
Cargo Information:
- Quantity and Dimensions: 4 items (160×125×164cm), 1 item (56×46×41cm)
- Total Volume: 13.226 CBM
- Total Weight: 8113kg
Service Implementation
1. Transportation Plan Development
- September 25: Based on the client’s requirements, Realogistics booked a direct flight from Shanghai to Incheon (ICN), South Korea, scheduled for October 5, ensuring timely delivery.
2. Preparation Work
- September 27: Arranged cargo insurance and confirmed the customs declaration draft.
3. Cargo Arrival and Customs Clearance
- September 30: The first cargo item arrived at the warehouse.
- October 2: The remaining 4 items arrived. On the same day, customs clearance was completed, and the cargo was delivered to the checkpoint.
4. Security Check and Transportation
- October 4: The cargo passed the security check and was cleared for transportation.
- October 5: The cargo was successfully transported via flight and arrived safely at Incheon Airport, South Korea.
5. Customs Clearance and Delivery Adjustment
- October 7: The cargo was cleared by South Korean customs. However, the consignee temporarily changed the delivery address to a mountainous area with no unloading equipment. Realogistics quickly coordinated with the local agent to confirm the final delivery plan.
6. Special Delivery Completion
- October 8: A crane was arranged to accompany the delivery due to the special delivery location. The cargo was successfully delivered and unloaded, meeting the client’s requirements.
Service Highlights
- Quick Response: From receiving the order to planning and execution, Realogistics ensured efficient coordination to meet the client’s timeline.
- Flexible Solutions: Faced with last-minute changes and complex delivery requirements, Realogistics swiftly adjusted the plan and arranged a crane to resolve the issue.
- Professional Execution: The entire process was meticulously managed, ensuring the cargo was delivered safely and on time.
Conclusion:
This transportation task overcame challenges such as handling oversized cargo and addressing last-minute delivery changes. Realogistics successfully completed the task, earning high praise from the client and demonstrating its professionalism and service excellence.
Contact Realogistics today for a quick quote!
WhatsApp: +85269373282
Email: tony.wu_hkg@realogistics.net
Skype: tony.wu_hkg@hotmail.com
Realogistics International Group Co., Ltd. Established in 2012 in Hong Kong.
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